By Jada Smith
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September 11, 2024
AI vs Traditional Call Centers: What's the Best Choice for Your Business?
In today’s fast-paced world, customer service is more critical than ever. Businesses face a tough choice between AI-powered solutions and traditional call centers. AI phone answering services like Callixa offer 24/7 availability, reduced costs, and human-like interactions without the need for staffing, breaks, or overtime pay. Traditional call centers, on the other hand, come with higher costs, limited hours, and require ongoing training. Discover how AI can seamlessly handle customer inquiries, schedule appointments, and even increase sales—all at a fraction of the cost of a traditional call center. Find out which option is right for your business.